JAN-PRO of Columbus is Hiring a Receptionist/Office Assitant!

Receptionist/Office Assistant

JAN-Pro of Columbus

Gahanna, OH


For over 25 years, JAN-PRO has provided top ranked quality cleaning services in the Greater Columbus region to a wide range of facilities, including medical, office, child care / daycare / schools, transportation companies, car and auto dealerships, fitness centers and more. We also provide a wide array of floor services like: Stripping & re-coating VCT (vinyl composition tile) flooring, burnishing, carpet extractions, ceramic tile scrubbing and scrubbing & re-finishing Pergo Flooring and more. All of our services are delivered with our commitment to quality, the JAN-PRO Signature Clean®.


Our office is currently seeking a qualified and driven professional to join our team in providing both our customers and ever-growing network of franchisees with superior support.


Job Description

Operating within the guidelines of the Master Policies and Procedures, the Receptionist/Office Assistant displays and promotes customer services through general information and public relations. The Receptionist/Office Assistant assists the Master Owner, Regional Director and Operations Staff in the promoting the daily professional image of JAN-PRO.


Job Duties

  • Answers all incoming calls within 2 rings and takes accurate and complete telephone and in person messages
  • Delivers all messages to the appropriate personnel in a timely manner
  • Greets and acknowledges all visitors courteously and promptly
  • Consistently follows all Corporate and Regional practices
  • Generates and distributes necessary information to potential franchise owners
  • Accurately maintains and completes all sales proposals and correspondence in a timely manner
  • Confirms and records appointments efficiently to avoid conflicts of time and to ensure visitors are received in a timely manner
  • Maintains accurate records and files as directed
  • Efficiently operates office equipment such as fax machines, copiers, telephones, postage meters, and computers as needed
  • Receives, sorts and distributes incoming daily office mail
  • Prepares outgoing mail including documents, packages and special delivery
  • Addresses envelopes for outgoing mail
  • Drafts, revises or edits general correspondence as needed
  • Receives, orders and documents shipments of consumable supplies for customers and maintains inventory of in-house stock of equipment, materials and chemicals
  • Performs other related tasks and activities as assigned


Experience and Skills

  • Secretarial experience preferred: We are looking for someone with a strong passion for customer service who can anticipate customer needs and provide appropriate solutions through relationship building!
  • Ability to provide tactful and courteous complaint resolution calls with concise documentation and follow-up communication
  • Working knowledge of PC and MS Office Suite (Outlook, Excel, Word)
  • Experience ordering with Staples is a plus
  • Vast multi-tasking ability with strong organizational skills


Additional Information and How to Apply

All your information will be kept confidential according to EEO guidelines.  The position may carry a probationary term prior to any full-time employment.  The position is located at JAN-PRO’s Gahanna, OH location with office hours of 830am-5pm M-F.


To be considered for this position, please send your resume to: Allison.martin@jan-pro.com

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Are you interested in learning more about our commercial cleaning services or franchise opportunities? Feel free to call us at 614-569-3270 or click for a free estimate, or click to earn about more about our franchise opportunities. Our Columbus cleaning company also proudly serves customers in Columbus, Worthington, Lewis Center, New Albany, Blacklick, Reynoldsburg, Pickerington, Canal Winchester, Obetz, Lockbourne, Groveport, Grove City, Bexley, Whitehall, Hilliard, Dublin, Plain City, Grandview, Upper Arlington, Clintonville, Westerville and Gahanna.